Mobile / Sports
Every term you encounter in the lobby — from RTP on a slot to rollover on a information — is explained here in plain language. Whether you are navigating sports markets, live casino tables or your Nagad wallet, this glossary covers the language behind the decisions.
Knowing what a term actually means changes how you read a game screen or a information notice. When you see volatility listed on a slot, or rollover attached to a wallet credit, the number only makes sense if you know the definition behind it.
Four groups cover almost every label you will encounter across the platform. Knowing which family a term belongs to tells you where to look for it and what it affects in your session.
Terms like RTP, volatility, house edge and RNG appear on slot detail pages and live table information panels. They describe how a game pays out over time and how results are generated — useful when choosing between titles in the lobby.
Asian handicap, over/under, decimal odds and spread belong to the sports section. You will see them on match markets for cricket, football and other categories. They define how a selection is priced and what a winning outcome pays.
E-wallet, KYC, rollover and turnover appear in your account area — on the deposit page, the withdrawal form and the transaction history. They describe the steps and conditions attached to moving money in or out through Nagad, Upay or bKash.
Wagering requirement, qualifying bet, minimum odds and expiry are shown on the information detail page before you accept any offer. Reading these before you act tells you exactly what account activity is needed before a credited amount becomes withdrawable.
The six terms below appear most often in the slot and live casino sections of the lobby. Each definition is written to be read in under thirty seconds.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return to players over a very large number of rounds. A slot showing 96% RTP means the game is built to return 96 units for every 100 wagered across its full statistical cycle.
House edge is the mathematical advantage the platform holds on any given game or market. It is the complement of RTP in casino games and is built into odds pricing in sports.
Volatility describes how a slot distributes its payouts. High volatility means wins arrive less often but tend to be larger when they do. Low volatility means smaller, more frequent returns. Medium sits between the two.
A wager or turnover requirement is the total amount of real-money betting activity needed before a credited balance can be withdrawn.
A jackpot is the highest prize tier available in a specific slot or prize-style game. Some jackpots are fixed at a set amount; others accumulate as players wager.
A live dealer game streams a real human dealer from a studio to your screen in real time. You place bets through the interface while watching the dealer handle cards or a roulette wheel live.
These six terms come up most often in the sports section and in your account wallet area. Each definition covers what the term means and where you will encounter it on the platform.
Asian handicap is a form of sports betting that removes the draw outcome by giving one side a virtual head start or deficit before the match begins. It is common in football markets.
Over/under is a market where you predict whether a measurable match statistic — most often total goals or total runs — will finish above or below a line set by the platform. In a cricket match with a 6.
Rollover is another word for wagering requirement. It specifies how many times a credited amount must be turned over in qualifying bets before withdrawal is permitted.
An e-wallet is a mobile-based payment account used to deposit and withdraw funds. On this platform, supported e-wallets include Nagad and Upay. You link your e-wallet number during the deposit flow, enter the amount, and confirm through your wallet app. Transaction records appear in your account history after the transfer is processed.
KYC stands for Know Your Customer. It is the identity verification process required before certain account actions — typically first withdrawal or when account limits are reviewed.
Responsible-play limits are account-level controls that let you set boundaries on deposit amounts, session activity or account access. They are configured in the account settings area.
Seeing a term in isolation is one thing; seeing it in context is more useful. When you open a slot in the lobby — say, a high-cap game from Habanero — the information panel may show RTP alongside volatility.
RTP and volatility appear here for titles where the provider publishes them. Use both together: a high-RTP, high-volatility game returns a similar long-run percentage but concentrates payouts into less frequent, larger rounds compared with a low-volatility title at the same RTP.
Asian handicap and over/under lines are displayed directly on the market alongside the decimal price. The handicap value and the line are set before the match; they update if the market is suspended and reopened. Cricket markets on BPL and international fixtures are among the categories where these formats appear regularly.
After a deposit via Nagad or Upay, the transaction appears in your wallet history with a timestamp and reference. If a rollover condition is attached to a credit, the remaining requirement is shown in the information or wallet section — check there before initiating a withdrawal to avoid a declined request.
The account verification screen lists each document status individually. Submitting the required identification through that screen is the only step needed; support can confirm receipt if the status does not update within the timeframe shown on the page.
If a definition here does not fully answer your question, or if a term appears on a screen and is not covered in this glossary, our support team can clarify it directly against your account.
Available through the chat icon in the lobby. Describe the term or screen you are looking at and the support agent will walk through it with your account context open.
Send your question to the support address listed on the Contact page. Include the section of the platform where you saw the term so the team can respond with the relevant account or game detail.
The Help Centre on the site covers common account, payment and game questions with step-by-step explanations. Search the term directly there before contacting support for a faster answer.
These questions cover how the platform's actual features work — distinct from the definitions above, which explain what each term means.
Open the game's information panel inside the lobby — usually accessible through an info icon on the game tile or within the game itself. RTP is shown there only when the provider makes the figure available. We do not publish estimated or assumed figures for titles where the provider has not disclosed them.
Log in and go to the information or wallet section of your account. The remaining rollover requirement for any active credit is displayed there as a running total. The figure updates after each qualifying bet is settled, so check it after your session rather than mid-game.
Your withdrawal request will be held until verification is complete. The account verification screen shows the current status of each submitted document. If the review is taking longer than the timeframe shown on that page, contact support through live chat with your reference number for a status update.
Yes. Your account wallet supports multiple payment methods. You can add Nagad and Upay separately in the deposit section and use either for individual transactions. Each deposit is recorded in your transaction history with the method and amount shown against the relevant date.
Cricket handicap markets work on runs or wickets depending on the market type. The handicap value is shown on the market card alongside the price.
Go to account settings and look for the responsible-play or limits section. From there you can configure the controls available for your account. If you cannot locate the section, contact support through live chat and the agent will direct you to the correct screen within your account.